Privacy policy
P&C Beauty Limited ("We/Us/Our") are committed to protecting and respecting your privacy.
This Privacy Policy describes how We collect, use, store and share Your personal information used, and when you visit or make a purchase from HTTPS://PEACHESANDCREMESHOP.COM (the “Site”) according to the provisions of the General Data Protection Regulation. This policy together with our Terms and Conditions and any other documents referred to on it, set out the basis on which We process any personal data we collect from You or that which You provide to Us.
Kindly read the following carefully when using our Site, so You can understand how We handle your data.
WHO IS COLLECTING THE DATA?
Your data is being collected by the data controller, in this case that is P&C Beauty Limited, a company registered in Malta, bearing company registration number C 95677, with its registered address at Triq Sant’ Anton Abbati, Jasmine Court, Flat 4, Mosta, MST3100, Malta.
PERSONAL INFORMATION WE COLLECT
When We talk about “Personal Information” in this Privacy Policy, We are talking both about Order Information and Device Information.
Order Information
When You make a purchase or attempt to make a purchase through the Site, We collect certain information from You. We refer to this information as “Order Information.” This includes the following:
- Information that You provide yourself by filling in forms on our Site during checkout which may include your name, telephone or mobile number, email and delivery address, billing address, payment information (including credit or debit card details, and bank account numbers in extremely rare circumstances).
- Your name, telephone or mobile number, email and address may also be given to us by You through correspondence over telephone, e-mail, third party social media platforms (Instagram, Facebook, Twitter or Youtube).
- Your email address.
- Information provided at the time of registering to create an account on our Site or requesting further services.
- We may also ask You for information when You report a problem with our Site.
- If You contact Us, We may keep a record of that correspondence for security or training purposes and ultimately to improve the service We provide to You.
Device Information
When You visit the Site, We automatically collect certain information about Your device, including information about Your web browser, IP address, time zone, and some of the cookies that are accessible through Our Site. Additionally, as You browse the Site, We collect information about the individual web pages or products that You view, what websites or search terms referred You to the Site, and information about how You interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on Your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
- “‘Usability Surveys”, anonymised usability surveys will be conducted randomly onsite, to collect site user feedback.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We must process Your personal data in order to be able to render Our services to You.
We use the Order Information that we collect generally to process and fulfill any orders You place through the Site (including processing your payment information, arranging for shipping, and providing You with invoices and/or order confirmations, but We shall not hold Your credit card details as we use a third party payment service provider).
Additionally, we use this Order Information to:
- Communicate with You (for example, responding to enquiries, feedback, suggestions, ideas or other information);
- Screen Our orders for potential risk or fraud; and
- When in line with the preferences You have shared with Us, provide You with information or advertising relating to Our products or services, newsletters, and other updates.
We use the Device Information that We collect to help us screen for potential risk and fraud (in particular, Your IP address), and more generally to improve and optimize Our Site (for example, by generating analytics about how Our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Additionally, we may use Your Device Information for advertising and retargeting related to our products, and services and promotions.
Legal basis for processing
Our processing of Your personal information is necessary:
- for the performance of contracts to which You will be a party to and in order to take steps at Your request prior to You entering into those contracts;
- for the purposes of legitimate interests pursued by Us; or
- in order to comply with a legal obligation to which We are subject.
In relation to any processing of special categories of personal information such as information about Your health, We will generally rely on obtaining specific consent from You at the time unless there is otherwise a legal requirement for Us to process such information.
Legitimate interests
Where Our processing is based on the legitimate interest grounds described above, those legitimate interests are: (i) collecting personal information to provide You with a smooth and efficient customer experience; (ii) running Our business; (iii) to provide the products and services You have requested; (iv) to prevent fraud; and (v) for Our own marketing, research and product development (this latter element you must specifically consent to upon account registration).
SHARING YOUR PERSONAL INFORMATION
We share Your Personal Information with third parties to help Us render Our services to You. For example, we use Shopify to power Our online store, and PayPal and Stripe as Our payment providers. We also use Google Analytics to help Us understand how Our customers use the Site. We use DHL Express and Courier Express Ltd as logistics providers.
We require all third parties to whom we disclose personal data to enter into a contract with us which includes stringent confidentiality obligations. Your data may also be processed by staff who work for Us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of Your order and the provision of support services. By submitting Your personal data, You agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this privacy policy and relevant regulations. Once we have received Your information, We will use strict procedures and security features to prevent unauthorised access.
For more information regarding how third parties will process your personal data, kindly refer to the links below:
- https://www.shopify.com/legal/privacy
- https://www.paypal.com/mt/webapps/mpp/ua/privacy-full.
- https://stripe.com/en-gb-mt/privacy
- https://stripe.com/cookies-policy/legal
- https://stripe.com/privacy-shield-policy
- https://stripe.com/service-providers/legal
- https://stripe.com/dpa/legal
- https://www.dhl.com/mt-en/home/footer/local-privacy-notice.html
- https://courierexpress.mt/privacy-policy/
- https://www.google.com/intl/en/policies/privacy/ You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
- https://gdprcdn.b-cdn.net/pages/privacy_policy
HOW LONG DO WE KEEP YOUR PERSONAL DATA?
We will keep Your information for as long as You have Your account with Us, or as long as is needed to be able to provide the services to You, or (in the case of any contact you may have with Our Customer Care Team) for as long as is necessary to provide support-related reporting and trend analysis only.
If reasonably necessary or required to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce Our Terms and Conditions, we may also keep hold of some of Your information as required, even after You have closed Your account or it is no longer needed to provide the services to You.
Where we are permitted to send You direct marketing communications, after You have specifically consented to this, We may retain Your contact information necessary for this purpose, (provided that You have consented to receiving them) for as long as You do not unsubscribe from receiving the same from Us.
BEHAVIOURAL ADVERTISING
As described above, We may use your Personal & Device Information to provide You with marketing communications and/or targeted advertisements We believe may be of interest to You. You will only receive such communications if you have specifically consented and accepted to do so, upon registering your account with us or through continued use of our website respectively. If at any time you would like to unsubscribe from receiving marketing communications, you can opt out of our email marketing campaigns by clicking the “unsubscribe” link at the bottom of any of our email campaigns, or feel free to let us know by sending an email on: info@peachesandcremeshop.com. If at any time you no longer agree to the use of cookies, kindly amend your personal privacy settings.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
According to the provisions of the General Data Protection Regulation, You as a data subject in the European Union have a certain amount of rights when it comes to Your personal data.
As stated above, You have the right to ask us not to process Your personal data for marketing purposes.
As stated above, You may also at any time withdraw Your consent to receive marketing communications from Us by using the ‘unsubscribe’ button at the bottom of one of Our marketing emails.
You have the right to update and correct the personal information We hold about You. You also have the right to request from Us all personal information that We hold that relates to You, to request restriction of the processing of that data and to request that We delete that data or object to continued processing where it is excessive or no longer required for the purpose for which it was collected.
Where allowed by applicable law there may be an administrative charge for supply of copies of data and We may also require You to provide Us with appropriate identification before We comply with this request. You may also have the right to data portability.
You can exercise any of your rights by contacting us on: info@peachesandcremeshop.com.
Kindly note that in order for Us to be able to render Our services to You, Your data must be shared with Our partners and third parties necessary in reaching Our purposes and obligations towards You as a consumer. As this involves Your personal data, and as not all Our partners and third parties are located in the EU, your personal data might leave this region. Don’t worry, it will still be protected! To read more about this, kindly click here: (https://www.shopify.com/legal/privacy#information-sharing).
MINORS
By agreeing to these Terms and continuing to use the site with the possible eventuality of making a purchase, You confirm that You have reached the age of majority in Your country of residence and are legally eligible to enter into contracts of purchase. .
COOKIES POLICY
We use cookies and similar devices to facilitate your browsing in Our Website, understand how you interact with Us and, in certain cases, to be able to show you advertisements in accordance with your browsing habits. Please read Our Cookies Policy to understand with greater detail the cookies and similar devices that we use, their purpose and other information of interest.
Information about Cookies
What is a Cookie?
A Cookie is a small text file that a website stores on your PC, telephone or any other device, with information about your navigation on that website. Cookies are necessary to facilitate browsing and to make it more user- friendly, and they do not damage your computer.
We use a number of different cookies on our website, which is powered by Shopify, including strictly necessary, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you do not have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it is their first time visiting or if they are a frequent visitor. Read more about cookies (and other similar tracking technologies) and how we use the data collected through these technologies, in our Privacy Policy (above).
While this Policy uses the general term “Cookies”, as they are the main method for storing information used by this website, the browser's "Local Storage" space is also used for the same purposes as the Cookies. All the information included in this section is also applicable to this "Local Storage".
What are Cookies used for on this website?
We use Shopify to power our online stores and there are cookies which are placed by Shopify themselves in our online platform. You can view Shopify’s cookie policy and privacy policy here:
Cookies are an essential part of how our website works. The main purpose of our Cookies is to improve your browsing experience and are necessary to allow you to browse our website, use its features, and access secure areas. The use of these cookies is essential for the website to work. For example, they are used to remember your preferences (language, country, etc.) while browsing and on future visits, or we use user-input cookies for the duration of a session to keep track of a user’s input when filling in forms that span several pages.
Shopify, as our online platform provider, is dedicated to user experience and uses many tools to help improve their commerce platform.
They use functional cookies to remember choices you’ve made or information you’ve provided, such as your username, language, or the region you are in. This allows them to tailor your website experience specifically to your preferences. For example, authentication cookies are functional cookies that are used for the duration of a session (or persistent, if you agree to the “remember me” function) to allow users to authenticate themselves on subsequent visits or to gain access to authorized content across pages. The functional cookies we use include:
- User-centric security cookies to detect authentication abuses for a limited persistent duration, like repeated failed login attempts. These cookies are set for the specific task of increasing the security of the service.
- Multimedia content player session cookies (flash cookies) are used for the duration of a session to store technical data needed to play back video or audio content (e.g. image quality, network link speed, and buffering parameters).
- Load balancing session cookies are used for the duration of the session to identify the same server in the pool in order for the load balancer to redirect user requests appropriately.
- User interface customization persistent cookies are used to store a user’s preference regarding a service across web pages.
To this end, Shopify use reporting and analytics cookies to collect information about how you use our website and how often. These cookies only gather information for statistical purposes and only use pseudonymous cookie identifiers that do not directly identify you. The performance cookies we use include:
- First party analytics cookies - We use these cookies to estimate the number of unique visitors, to improve our website, and to detect the most searched for words in search engines that lead to a webpage. These cookies are not used to target you with online marketing. We use these cookies to learn how our website is performing and make relevant improvements to improve your browsing experience.
- Third party analytics cookies - We also use Google Analytics and other third-party analytics providers listed below to help measure how users interact with our website content. These cookies “remember” what our users have done on previous pages and how they’ve interacted with the website.
For more information on Google Analytics, visit Google’s information page: (https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage ). For instructions on how to opt out of Google Analytics, see https://tools.google.com/dlpage/gaoptout.
Advertising cookies are used on our website to tailor marketing to you and your interests and provide you with a more personalized service in the future. These cookies remember that you visited our website and we may share this information with third-parties, such as advertisers. Although these cookies can track your device’s visits to our website and other sites, they typically cannot personally identify you. Without these cookies, the advertisements that you see may be less relevant and interesting to you. Read more about how companies use cookies to conduct targeted or retargeted advertising here (https://www.networkadvertising.org/understanding-online-advertising/). See below details for advertising cookies we use in our website.
Finally, Social and Content cookies are placed by many social media plugins (for example the Facebook ’like’ button), and other tools meant to provide or improve the content on a website (for example services that allow the playing of video files, or that create comments sections). We integrate these modules into our platform to improve the experience of browsing and interacting with our websites. Please note that some of these third party services place cookies that are also used for things like behavioral advertising, analytics, and/or market research.
On occasions, if we have obtained your informed consent in advance, we may use Cookies, tags or other similar devices to obtain information that enables us to show you, either from our own website or from third-party websites or any other means, advertising based on the analysis of your browsing habits.
What are Cookies NOT used for on this website?
We do not store sensitive personal information, such as your address, your password, your credit or debit card data, etc., in the Cookies we use.
Who uses the information stored in Cookies?
The information stored in the Cookies from our website is used exclusively by us, except for those identified below as "third-party cookies", which are used and managed by external entities to provide services requested by us to improve our services and the experience of the user when browsing our website. The main services for which these "third-party cookies" are used are to obtain access statistics and to guarantee the payment transactions that are carried out.
Which particular Cookies does this website use and for what purpose?
The chart below shows the Cookies, tags and other similar devices used by this website.
Additionally, we use pixels and tags from the following third parties, which may in turn place cookies:
Reporting & Analytics:
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Third Party |
Description |
Privacy Policy |
|
Google Analytics |
We use Google Analytics to help measure how users interact with our websites. They allow monitoring the website by means of the Google Analytics tool, which is a service provided by Google to obtain user access information on the website. Some of the data saved are: number of times a user visits the website, dates of the first and last visit, duration of the visits, the page from where the user accessed the website, the search engine the user used to access the website or the link they clicked on, the place in the world from where the user accesses, etc. The configuration of these cookies is predetermined by the service offered by Google and the information generated by the cookie about the use of your website will be transmitted and stored by Google, Inc (a United States-based company). Therefore, we suggest to consult the privacy page of Google Analytics to obtain further information on the cookies it uses and how to disable them. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. Please, take into account that we are not responsible for the content or the accuracy of third-party websites. |
Advertising:
|
Third Party |
Description |
Privacy Policy |
|
|
We use Google Ads to deliver targeted advertisements to individuals who visit our websites. For more information on this technology and how to deactivate it (keeping in mind that we are not responsible for the content or accuracy of third-party websites), continue reading their privacy policy. Information on this technology: |
|
|
Facebook Custom Audiences |
We use Facebook Custom Audiences to deliver targeted advertisements to individuals who visit our websites. For more information on this technology and how to deactivate it (keeping in mind that we are not responsible for the content or accuracy of third-party websites), continue reading their privacy policy. Information on this technology: https://www.facebook.com/ads/about/?entry_product=ad_preferences |
Social Media & Content:
|
Third Party |
Description |
Privacy Policy |
|
|
We use Instagram to allow visitors of our website to interact with and share content via Instagram’s social media platform. |
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Facebook Connect |
We use Facebook Connect to allow visitors to our website to interact with and share content via Facebook’s social media platform. |
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Other than Shopify and third parties mentioned above, we also share your Personal Information with the following third parties to help Us render Our services to You. Please visit the links below to learn more about how they use your Personal and Device information:
|
Third Party |
Description |
Privacy Policy |
|
PayPal |
We use PayPal as payment provider in our website. |
|
| Stripe | We use Stripe as payment provider in our website. (Click all links for all documents pertaining to Stripe's Privacy Policies) | |
|
DHL Express Courier Express |
We use DHL and Courier Express as our couriers to book our shipments of your orders. |
|
| GoAffPro | We use GoAffPro as our affiliate tracking software provider to implement our Peachy Partners Program | Click here |
This information chart will be updated as quickly as possible as the services offered on this website change. However, the information chart may temporarily fail to include a cookie, tag or other similar device as a result of the update, though they will always be devices with identical purposes to those included in this chart.
EU Cookie Law
The 2012 EU e-Privacy Directive requires all websites that provide services to users from within the European Union to receive informed consent from their visitors of the use of cookies upon reaching the website. This has been implemented by Peaches&Crème by way of a pop-up message that appears across the bottom of the browser window to anyone located in an EU member state.
Further information on the EU cookie law can be found on: https://www.cookielaw.org/the-cookie-law/
How can I avoid using Cookies on this website?
If you prefer to avoid the use of Cookies on this page, taking into account the above-described limitations, first you must disable the use of Cookies in your browser and then delete the Cookies saved in your browser associated with this website.
You may use this option for preventing the use of Cookies at any time.
How long will cookies remain on my computer or mobile device?
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device. See the section below on how to control cookies for more information on removing them before they expire.
How to control cookies?
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you may restrict, block or delete the Cookies from this website at any time by changing the configuration of your browser controls. While settings are different in each browser, these are often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies, see the "Help" menu in the browser itself. You can also visit this site for more information: www.allaboutcookies.org.
Many of the third party advertising and other tracking services listed above offer you the opportunity to opt out of their tracking systems. You can read more about the information they collect and how to opt out through the privacy policy links listed above.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to Our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about Our privacy practices, if You have any questions, or if You would like to make a complaint, please contact Us by e-mail at info@peachesandcremeshop.com or by mail using the details provided below:
P&C Beauty Limited, Triq Sant' Anton Abbati, Jasmine Court, Flat 4, Mosta, MST3100, Malta
