Full-time Operations Supervisor/Manager

We're looking for an individual who can oversee and manage the operations of our online store. 

We're looking for someone who is/has:

• Love and passion for, and good knowledge of (Korean) skincare and cosmetic products
• A problem solver and adaptable, with the ability to handle daily operational challenges
• Good managerial skills and team management
• Experience in managing and operating online retail platforms
• Exposure and has the know-how in social media and marketing
• A critical and logical thinker, with a 'Can-Do' attitude
• Possess planning, organisational and time management skills, and capable of being efficient and focused under pressure
• Can multi-task effectively and efficiently
• Meticulous and with great attention to detail
• Can work independently with less supervision
• Proactive team player, curious and willing to learn
• Possess excellent communication skills, both written and oral (proficiency in English language is a must)
• Proficient in using Adobe Photoshop (or similar applications) and Microsoft applications (particularly in MS Excel and MS Word)
• Previous experience in the retail industry and/or managerial or supervisory experience is a plus.

Key responsibilities:

• Reporting to and working closely with the CEO to oversee and handle all areas of operations
• Working with the director in planning and executing marketing initiatives and other business plans to drive business expansion and success
• Overseeing and handling day-to-day operational tasks such as shipping and packing of orders, and handling customer inquiries
• Overseeing receiving of inventories
• Cyclical inventory counts
• Coordinate with third party suppliers, service providers and departmental counterparts to ensure smooth operations and efficient workflow.

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Full-time Operations Assistant 

We're looking for detail-oriented and organised individuals who can handle a variety of operational tasks in our warehouse. 

We're looking for someone who is/has:

• Love and passion for, and good knowledge of (Korean) skincare and cosmetic products
• A problem solver and adaptable, with the ability to handle daily operational challenges
• A critical and logical thinker, with a 'Can-Do' attitude
• Good organisational and time management skills, and can work fast and focused under pressure
• Can multi-task effectively and efficiently
• Meticulous and with great attention to detail
• A quick learner and can work independently with less supervision
• Can work at their own initiative, curious and willing to learn
• With excellent communication skills, both written and oral (proficiency in English language is a must)
• Proficient in Microsoft applications (particularly in MS Excel and MS Word)
• Know-how in using Adobe Photoshop (or similar application) is a plus.
• Previous experience in the retail industry is a plus.

Key responsibilities:

• Handling day-to-day operational tasks such as shipping and packing of orders on a timely basis
• Directly reporting to the operations manager and CEO as applicable
• Checking and receiving inventories
• Ensuring sufficient warehouse supplies are in stock
• Cyclical inventory counts 
• Handling customer inquiries
• Assist in product publishing in the online store
• Coordinate with third party suppliers and departmental counterparts to ensure smooth operations and efficient workflow.
• Support the team in executing projects and initiatives to drive business success
• Handling other administrative duties as assigned. 

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Administration and Accounts Staff

This position will report directly to the Finance Director and handle a variety of tasks within the accounts department such as issuing of sales invoices, managing purchase orders and supplier invoices, allocating receipts and payments and other administrative duties.

We're looking for someone is:

• Proficient in Microsoft applications (particularly in MS Excel and MS Word)
• A problem solver and a critical thinker, with a 'Can-Do' attitude
• A quick learner and can work independently with less supervision
• Meticulous and with great attention to detail
• Good organisational and time management skills
• Can multi-task effectively and efficiently
• Proactive team player
• Curious and willingness to learn
• With excellent communication skills, both written and oral (proficiency in English language is a must)
• A background and/or work experience within the accounts department and/or using an accounting system is a plus.

Key responsibilities:

• Reporting directly to the Finance Director
• Issuing of sales invoices
• Preparation of purchase orders
• Data entry to the accounting system
• Assisting in bank, debtor and creditor reconciliations
• Entry of payments and receipts with correct allocation
• Issuing timely reports 

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Date of publish: 11 June 2024

Last updated: 18 September 2024