Announcements
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IMPORTANT NOTICE: SHIPPING DELAY
Thank you for patiently waiting! We are excited to back from our NY break, and we hope you had an amazing festive season.
For orders received during our NY break (from 31 Dec 2025 - 21 Jan 2026): We resumed shipping and dispatching orders received during our break upon our return on 22 January 2026. However, due to the unexpected very high volume of orders received during our store break, we are not able ship all orders in one day. We will be doing our utmost to ship and dispatch all orders as fast as we can.
Orders received from 22 January 2026: Please allow us to ship all orders received during our break before we ship orders received from 22 January 2026 onwards, and expect a shipping delay of 3 - 5 working days before we are able to ship and disptach your order.
Thank you and we ery much appreciate your patience and understanding!🙏
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CHRISTMAS AND NEW YEAR BREAK SCHEDULE
- Standard Same-Day and Same-Day High Priority Deliveries: Last orders to be dispatched on 22 December -12 noon. Same-Day deliveries will resume on 29 December. Same-Day delivery orders received after 22 December 12nn will be shipped by DHL express to ensure immediate delivery, earlier than 29 December.
- DHL Express shipping: Last orders to ensure delivery before Christmas day - 23 December - 2PM cut off. However, to ensure timely delivery, since this is a busy period, place your orders earlier than 23 December if shipping by DHL. We will still ship orders by DHL express on 24 December but deliveries will not be made in time for Christmas Day, 25 December.
- Pickup orders: Last pickup orders for collection on 24 December should be placed on 23 December. Pickup your orders at the local pickup point - Pickup point is open for order collection until 24 December 12noon only. Uncollected orders after 24 December 12noon can be collected upon our return from Christmas break on 29 December until 30 December.
NEW YEAR BREAK
SHIPPING OF LAST ORDERS FOR 2025
- Standard Same-Day and Same-Day High Priority Deliveries: Last orders to be dispatched on 29 December - 12 noon cut off. Same-Day delivery orders received after 29 December 12nn will be shipped by DHL express to ensure disptach and delivery before we go on break.
- DHL Express shipping: 30 December - 2PM cut off. No orders will be dispatched on 31 December. Orders made after 30 December 2PM will be shipped upon our return on 22 January 2026.
- Pickup orders: Last Pickup orders for collection in 2025 should be placed by 30 December 2025, 12noon. Last chance for order collection in 2025 will be on 30 December until 5pm only. Uncollected orders after this time can only be collected upon our return on 22 January 2026. The 3rd party local pickup point will not accommodate pickup orders from 31 December to 21 January 2026.
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NEW SHIPPING OPTIONS + CASH ON DELIVERY - Now available!
We want to serve you better. You asked, so we listened!
Same-day delivery: Same-Day delivery service handled by our local partner, Courier Express, is now available as a delivery option that you can choose at checkout.
FREE Same-Day delivery for orders above €130!
For cash on deliveries: Please reach out to us on how to make a cash on delivery request.
Same-delivery fee rates always apply for cash on deliveries. Read our shipping policy to learn more.
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INCREASE IN SHIPPING FEE AND FREE SHIPPING ORDER VALUES
Starting 2025, shipping fees, both local and international, increased due to the increase in courier fees. We tried to delay increasing the shipping fees and the order amount qualification for free shipping as much as we can, but due to the increasing prices imposed by third parties, we cannot keep this up, especially for a local small business store like us. We hope for your kind understanding.🙏
Local shipping fee has now increased to Eur5.75 (from Eur5.50). Free local shipping for orders above Eur60 (from Eur50). You can view our updated shipping policy here.
